Hey there, mod squad! At Fashion House Store, we’re all about keeping things groovy and transparent. Below you’ll find answers to all your burning questions about our far-out 60s & 70s inspired fashion. Can’t find what you’re looking for? Just drop us a line – we’re cooler than a Carnaby Street boutique owner!

🕺 About Us & Our Products

What’s your store all about?
We’re your one-stop mod shop for all things 60s and 70s fashion! From Mod Dresses that would make Twiggy proud to Beatle Hats that’ll have you looking like you stepped right out of Abbey Road, we curate only the most authentic retro styles. Our collection includes everything from Chelsea Boots to Psychedelic Shirts – all designed to help you channel your inner fashion revolutionary!
Who is your typical customer?
Our far-out fashions attract all kinds of groovy cats! Whether you’re a:
– Hardcore mod revivalist
– Vintage fashion enthusiast
– Festival-goer looking for unique retro pieces
– Beatles or 60s music fan wanting to dress the part
– Anyone who appreciates timeless, statement-making styles

If you dig bold patterns, sharp tailoring, and that unmistakable swinging sixties vibe, you’ll fit right in with our mod family!
What makes your products special?
Unlike mass-produced fast fashion, our pieces are carefully selected for their authentic retro appeal. We focus on:
True-to-era designs: From the cut of our blazers to the patterns on our mod dresses
Quality materials: Fabrics and construction that would make even Mary Quant nod in approval
Attention to detail: Think proper button placements, period-accurate prints, and those all-important mod proportions

Every item tells a story of fashion rebellion!

🚀 Shipping & Delivery

How long does shipping take?
We work faster than a go-go dancer to get your order ready in 1-2 business days! Then:

Standard Shipping ($12.95):
– Delivered via DHL or FedEx
– Arrives in 10-15 days after dispatch
– Fully trackable – follow your package like a Beatles world tour!

FREE Shipping (orders over $50):
– Shipped via EMS
– Arrives in 15-25 days after dispatch
– Perfect for group orders with your mod squad!
Do you ship worldwide?
Absolutely! We ship our mod-tastic styles from our Miami HQ to fashion revolutionaries everywhere*.

*Small print: Some Asian and remote areas might be excluded. If you’re unsure whether we ship to your pad, just email us at [email protected] and we’ll check faster than you can say “Twiggy”!
Can I track my order?
You bet! For Standard Shipping orders, you’ll receive a tracking number that lets you follow your package’s journey like it’s on its own magical mystery tour. Unfortunately, our FREE Shipping option doesn’t include tracking – but think of it as a groovy surprise when it shows up at your door!

💳 Payments & Accounts

What payment methods do you accept?
We accept all major payment options that are as timeless as our mod styles:
Visa
MasterCard
JCB
PayPal (for our digital-age hippies)

All payments are processed through our secure, encrypted system – safer than a bouncer at the Cavern Club!
Do I need an account to shop?
Not at all, baby! You can check out as a guest faster than you can do the mashed potato. However, creating an account lets you:
– Track your order history
– Save your favorite mod pieces
– Get first dibs on new arrivals
– Receive exclusive offers for our most loyal mods

But no pressure – we’re cool either way!

🔙 Returns & Exchanges

What’s your return policy?
Found that our Chelsea boots don’t quite fit your groove? No worries! We offer:

15-day return policy from delivery date
– Items must be unworn with original tags attached
– Return shipping costs are covered by the customer
– Refunds processed faster than you can say “Twiggy”!

To start a return, just email us at [email protected] with your order details.
Do you offer exchanges?
Currently we don’t do direct exchanges, but our system is still super mod-tastic:
1. Return the original item following our return policy
2. Place a new order for the item you really want

This way you can be sure to get the right size/color/style faster than waiting for an exchange to process. Peace, love, and efficient shopping!
What if my item arrives damaged?
Oh no! That’s definitely not the mod experience we want for you. If your item arrives damaged:

Email us immediately at [email protected] with photos of the damage
– We’ll arrange for a replacement or refund faster than a Mini Cooper zipping through London!
– In rare cases, we might ask you to return the damaged item (we’ll cover the shipping costs for this)

We stand by our products and want you to be 100% mod-tastic satisfied!

✌️ Still Got Questions?

Our customer service team is standing by (in fabulous mod outfits, naturally)! Reach us at [email protected] – we typically reply faster than you can do the mashed potato!

Remember: Every package from Fashion House Store isn’t just clothes – it’s a piece of fashion revolution delivered with love from our mod family to yours.

Keep it mod, keep it groovy! ✨